IT SUPPORT

Business IT Support

Most businesses consider IT as a cost towards the business, especially when it comes to IT support. Most IT Support companies also think similarly although don't admit it. However, IT should be considered an investment, and this is what we believe at Z-Tech Computer. Not only do we provide excellent technical support when something goes wrong, we also provide long term solutions. It is not just support that businesses look for, they also look for customer service as part of technical support.

Below are some of the Support services we provide,

Managed Services

Proactive, preventative approach to IT management. Let Z-Tech Computers help you realize the productivity gains and ROI you have been expecting from your computer systems all along.

Onsite Support Services

Z-Tech Computers provides you with a source of professional expertise and resources you need to streamline system management and support functions at an affordable price. Z-Tech Computers uses advanced processes, tools and methodologies, to deliver superior services that match your needs.

Outsourcing

We provide quality service by listening to our customers and providing solutions that are tailored to your business need. We understand that as a Small business it’s never easy to get an enterprise level support but we make that happen.

Escalation Support

Our Escalation support services are built around companies that already have their in-house IT team or a single ICT manager but still require additional support expertise as and when needed.

Monitoring and Alert services

We believe that “Prevention is better than Cure” and hence Z-Tech offers state of the art monitoring and alerting services for key components of your IT infrastructure using the Cloud Central platform.

Hardware and Software Sales

There is a vast amount of information available, variety of brands and the pre and post sales pitfalls to avoid. In such situations it is essential that you chose the appropriate supplier from which to source your products.

Infrastructure assessment

Z-Tech offers free Infrastructure Assessment to all potential customers before starting any support contract and also to existing customer on regular basis to evaluate the IT.

Mac Support

With not many companies offering IT support in a mixed (PC+MAC) environment, we take pride in offering such a solution..